The Catholic Echo, the official media group of the Catholic Diocese of Youngstown, is seeking a person to provide administrative support. Applicants should be highly organized, digitally-savvy and possess excellent customer service skills. The person in this role will support the advertising sales team by tracking sales, running reports and helping advertising clients through the production process. They will also answer phones, help process subscriptions, and work with the printer.
PRIMARY DUTIES/ RESPONSIBILITIES (The Catholic Echo):
● Check in regularly with Advertising Sales Representatives to collect sales data and attend occasional sales meetings
● Use software to generate sales reports
● Provide assistance to advertising clients to help assist them through the production process
● Maintain and organize lead lists and information on existing clients
● Maintain advertising promo sheets with the production department
● Provide billing department with ad cost information for each issue and work with Advertising Sales Representatives to collect on past due accounts
● Coordinate tear-sheets to send via mail or email, depending on client preferences
● Help process subscriptions, which may include calling subscribers, data entry and payment processing
● Pull mailing lists from the diocesan database and coordinate with the printer to ensure timely delivery of magazines.
● Answer phones and provide customer service
● Perform other related duties as assigned
QUALIFICATIONS:
● Practicing Catholic committed to the mission and values of the Diocese of Youngstown and the Catholic Church is preferred
● Experience with Microsoft Word, Excel and Outlook. Familiarity with or willingness to learn sales management software
● At least two years of administrative experience
● A bachelor’s degree in a related field
● Good people skills, organization skills and computer skills
● Customer service attitude towards subscribers and coworkers
● Background check and Safe Environment training required
Please send resume and cover letter to employment@youngstowndiocese.org.
Candidates will be considered until the position is filled.
